Is Interserver the Web Host for You? Read This Interserver Hosting Review

This Interserver review aims to help you to discover if Interserver is the right choice of web host for your website. Having been established in the very earliest days of the internet back in 1999, Interserver has developed into an extremely comprehensive web hosting supplier. With a host of different package options available it is possible to find a plan to suit the needs of every website, whether a simple blog or a more complex e-commerce store. This privately owned company have purchased and taken over a number of other smaller companies over the years and they are now the owners of a fibre network across the United States. This allows customers to take advantage of fast connection speeds and guarantees them excellent reliability. While individuals can find Interserver shared hosting plans to meet their needs, the majority of their products are aimed at business users.

Shared Hosting Options with Interserver

While Interserver web hosting is primarily focused on the VPS market, offering a wealth of options in this field, they do also offer shared hosting. There is only one shared hosting plan on offer, known simply as the “web hosting” package, which comes in at an affordable, yet not exceptionally low $5 per month. You do get a reasonable deal for your money however with unlimited bandwidth and data storage coming as standard with this product. As part of this plan, users can enjoy unlimited websites, unlimited monthly transfers and unlimited email addresses, which often cost extra on other providers’ packages at this price point. Interserver offers both Windows and Linux operating system servers, which is a bonus for anyone who is running an essential application on their website which is incompatible with one of these operating systems. It is worth noting however that their shared web hosting on the Windows package has a limit of 20 websites for users. As part of the package price, users can migrate their website from another supplier for free. The shared hosting plan is pretty good value for money and is a sensible choice for anyone who is looking for basic shared hosting to fit into a budget. If the shared hosting package does not meet your needs, there are plenty of VPS options and dedicated packages to meet the requirements of those who require more security or higher traffic.

Features of Interserver Shared Hosting

Interserver shared hosting uses the cPanel control panel interface which is popular with both novices and experienced users alike thanks to its user-friendliness on its shared Linux plan, although their Windows hosting does not come with a control panel.

Users benefit from an in-built website builder tool enabling them to get their website up and running as quickly and efficiently as possible and they can also enjoy a selection of one click installers including popular applications like Joomla, WordPress and SMF.

Unlike many other providers, Interserver do not offer any marketing incentives to newly registered users, with no credits available for advertising.

On shared hosting plans Interserver offers a 30 day money back satisfaction guarantee, and as plans are billed on a monthly basis there are no exit fees charged or contracts to cancel, and cancellation of your plan is very simple.

Customer Service and Reliability with Interserver Web Hosting

Interserver web hosting is known to be reliable, however they do not offer any uptime guarantees on their shared hosting packages. Their VPS packages come with a 99.9% uptime guarantee. As the Interserver data centres are cutting edge, so customers are unlikely to suffer from any downtime. There are regular backups carried out every day, so customers can rest assured that their data will be well protected in the event of an unexpected outage.

Interserver’s customer service is pretty good, with an in-house technical support team on hand. When compared with other providers, their online knowledge database is not very comprehensive, but they also have a ticketing system and online forum. Customers can also get support from the 24/7 web chat facility or call the 24/7 telephone support lines which have a toll free number within the United States. Response times are fairly rapid and support is effective and efficient.

Who Benefits Most from Interserver Shared Hosting?

There is no arguing with Interserver’s long pedigree as a hosting company and customers can rest assured that they have selected a long standing reliable provider which has consistently grown and expanded over the years. One of their greatest advantages is that they offer a broad spectrum of packages geared up to meet the needs of all types of customers from private individuals to corporate clients. They also have their own nationwide fibre network which means customers can benefit from increased reliability and speeds. Anyone wishing to migrate their website from a different provider can do this with Interserver free of charge. The offer of unlimited bandwidth, data storage, email addresses and websites is also a particularly attractive feature, particularly at this price point as many other providers will charge extra to obtain these features. As they offer both Windows and Linux hosting, there are options for all different types of websites. On the downside, there is no uptime guarantee offered on shared hosting plans so should your site suffer from excessive downtime you can get no form of compensation. As a minor point, the online knowledge base is rather small in comparison with Interserver’s competitors.